Spanish Speaking Inbound Call Center Representative
Converse, TX Converse, TX Full-time Full-time $20 - $22 an hour $20 - $22 an hour Experienced Inbound Call Center Representative Are you a seasoned call center professional who thrives on delivering top-notch customer experiences in a high-volume environment? Do you have a proven track record of exceeding targets, resolving issues with finesse, and leaving a lasting impression on every caller? if so, we want YOU to be a part of our dynamic team.
And if you speak Spanish, we will put your resume on the top! Things to Know Before Applying:
This is a full-time remote position.
You need to have your own equipment with two monitors, a webcam, and a headset.
Must reside within the US and must be okay with working Pacific hrs.
Pay:
$20 - $22/HR Spanish speaking is a plus! What You'll be Doing:
Handle inbound and outbound (call-backs) customer calls with professionalism, empathy, and efficiency.
Address customer inquiries, provide accurate information, and assist with problem-solving to achieve first call resolution.
Utilize our advanced call center software to maintain detailed records and update customer profiles.
Continuously strive to meet and exceed individual and team performance metrics.
What We're Looking For:
Experience Matters:
A minimum of 2 years of experience as a call center representative, with a demonstrated history of excellence.
We handle about 100 calls a day! Customer Focus:
A genuine passion for helping customers and a dedication to delivering outstanding service Communication Skills:
Excellent verbal and written communication skills (we communicate via email as well as voice) with a knack for active listening.
Prior formal education on best call center practices is preferred.
Problem Solving:
Proven ability to handle challenging situations with grace and find creative solutions.
Tech Savy:
Familiarity with call center software and a willingness to adapt to a new technology Team Player:
A collaborative attitude with a desire to contribute to the overall success of the team Apply Today and Let Your Call Center Skills Shine! Take the next step in your call center career and make a difference in the lives of our valued customers.
We can't wait to welcome you to our extraordinary team!.
Estimated Salary: $20 to $28 per hour based on qualifications.
And if you speak Spanish, we will put your resume on the top! Things to Know Before Applying:
This is a full-time remote position.
You need to have your own equipment with two monitors, a webcam, and a headset.
Must reside within the US and must be okay with working Pacific hrs.
Pay:
$20 - $22/HR Spanish speaking is a plus! What You'll be Doing:
Handle inbound and outbound (call-backs) customer calls with professionalism, empathy, and efficiency.
Address customer inquiries, provide accurate information, and assist with problem-solving to achieve first call resolution.
Utilize our advanced call center software to maintain detailed records and update customer profiles.
Continuously strive to meet and exceed individual and team performance metrics.
What We're Looking For:
Experience Matters:
A minimum of 2 years of experience as a call center representative, with a demonstrated history of excellence.
We handle about 100 calls a day! Customer Focus:
A genuine passion for helping customers and a dedication to delivering outstanding service Communication Skills:
Excellent verbal and written communication skills (we communicate via email as well as voice) with a knack for active listening.
Prior formal education on best call center practices is preferred.
Problem Solving:
Proven ability to handle challenging situations with grace and find creative solutions.
Tech Savy:
Familiarity with call center software and a willingness to adapt to a new technology Team Player:
A collaborative attitude with a desire to contribute to the overall success of the team Apply Today and Let Your Call Center Skills Shine! Take the next step in your call center career and make a difference in the lives of our valued customers.
We can't wait to welcome you to our extraordinary team!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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